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Statistics and surveys

Useful statistics, surveys, data and reports about digital marketing [feed]

Clinton, Obama, McCain: Who are the Brits Googling?

09/06/2008 - posted under Statistics and surveys
by Duncan Parry

Outside of the US, the Democratic nomination race (and to a lesser extent, the Republican) has been getting a lot of air time. So which candidate have the public in the UK been Googling the most?

No surprise - it's the Senator for Illinois, followed by the former First Lady:

UK search trends for Clinton, Obama and McCain



The Republican nominee has some catching up to do - no doubt because the Democratic nomination contest siezed the media's attention in the UK. Barack Obama clearly leads both.

This got me thinking...what factor did Bill Clinton play, or not play, in his wife's defeat? A quick search shows up an interesting trend; Hillary's biggest spike in the UK was triggered by Bill Clinton criticizing the press' attitude to Obama...and search volumes for them both started to converge as volume for "Hilary Clinton" declined.

 

UK search trend for the two Clintons

 



The same happened in the US, too, although with a different pattern. Seems Senator Clinton could never escape the former President, even online.

 

Clinton vs Clinton searches in the US

 

Note: the US elections receives heavy coverage in the UK and there are over 155,000 Americans in Britain.

Euro 2008: Does the UK care?

08/06/2008 - posted under Statistics and surveys
by Duncan Parry

England, Scotland, Wales and Northern Ireland all failed to qualify for the 2008 Euro finals in Austria and Switzerland. So how interested are the British public in the tournament?

I'm always fascinated by what the public search for - and how they search. So whilst waiting for Germany vs Poland to restart I decided to look at searches for the Euro 2008 finals.

Do the British care as none of their teams (or the Irish) are playing? Looking at Google searches in the last 12 months for "Euro 2008" and "Euro2008" it's clear they do care, to a degree at least:

 

Search Trends from Google UK for Euro 2008 and Euro2008

 

Note the spike (D) when England play and fail to qualify. Ouch. Failure really does make good news copy and raise search volumes.

So how does the level of interest in Euro 2008 compare to back in 2004, when England qualified? The screenshot below shows the results for "Euro 2004" and "Euro 2008" over the years - and 2004 has a lot more interest, even though a lower percentage of the UK population were online (with slower connections and computers).

 

Google Trends UK - Euro 2004 vs Euro 2008

 

Of course, Google data for 2008 ends in mid May, but the trend is there - 2004 saw more interest than 2008, including in the run-up. So have the sport-loving public switched interest to the Derby on Saturday or the tennis instead?

 

Search trends for Wimbeldon, The French Open, Epsom Derby and Euro 2008

 

Well..no. It seems their interest has mainly gone elsewhere...maybe the DIY, gardening, short break and BBQ food websites are quietly benefiting...and there are some happy wives and girlfriends around, too.

Money Matters

02/06/2008 - posted under Statistics and surveys
by Noah Elkin

Way back when (this was in early 2006), I did a study about consumer search behavior with respect to financial products and services. The results were modest: just one-quarter of the online adult population used search engines to research topics like credit cards, mortgages, checking accounts and the like.

However, these financial shoppers did constitute an attractive target for marketers, as they tended to have good credit, medium-to-high incomes and be well educated and employed full-time. Online application rates varied widely, from a high with credit cards to a low with savings accounts. Likewise, the importance of brand or category terms fluctuated according to the type of product or service, but overall, the field seemed relatively open.

Fast forward two years and the landscape looks considerably more crowded. With financial services as with many other industries, customer acquisition has become more challenging and also costlier as brands are crowded out by resellers and other lead aggregators. Consequently, getting the right information onto the first page of search results is harder than ever, yet also increasingly crucial.

Data from researchers ranging from Forrester to comScore to Jupiter show search to more ingrained than ever in the financial service research process. How to compete in this environment? Trying to outspend the lead aggregators is a losing game, but providing and promoting quality information through search is a strategy worth considering. Consumers are asking the questions, and the big financial services companies could find a hook by giving them the answers they're looking for.

UK Search Spend Up; In-house Search Management Declines

22/04/2008 - posted under Statistics and surveys
by Duncan Parry

The latest econsultancy search industry survey is out, and shows UK spend on search marketing has increased, and less companies are managing search in-house.

The increase in spend is no surprise, and re-enforces the healthy nature of the digital advertising industry (full survey here as a PDF).

The in-house statistic caught my eye (hey, it would, we're an agency):

"Since 2007, the proportion of companies conducting PPC and SEO exclusively in-house has declined. Correspondingly, the proportion of respondents using an agency for both disciplines has gone up."

This re-enforces what a prospective client said to me a few weeks ago: that he wasn't hiring an agency just because they had expert staff; he was hiring them because they had more expert staff with experience of more verticals and with restless minds that would come up with new ideas and push his campaign forward.

Other highlights from the survey (1,000 respondents):
  • 63% of companies planning to increase their paid search (PPC) budget
  • 61% planning to increase their search engine optimization (SEO) budget

The survey also lists the problems respondents find with SEO and PPC:

The biggest problems preventing paid search marketing success are as follows:

  • Keywords too expensive (38%)
  • Lack of internal resource (36%)
  • Lack of budget (34%)
  • Poorly converting website (29%)
  • Competition (28%)

The biggest problems for company respondents in terms of SEO are:

  • Lack of internal resource (45%)
  • Difficulty of implementation (33%)
  • Lack of budget (27%)
  • Lack of know-how (25%)
  • Poorly converting website (23%)


Some common themes, here...and it's interesting to note that a poorly converting website isn't higher up both lists.

If a website converts visitors at a higher level than the vertical average, then expensive keywords suddenly aren't so expensive, less time has to be put into squeezing campaigns for every last conversion to counter the poor site performance (helping with the resource issue, too, even if an agency is used) and the impact of competitors is at least in part reduced...

It's time site design was seen as the number one requisite of search campaigns - sites should convert at a good rate, and be built on a platform that empowers marketing professionals and their agencies to make changes without waiting 3 weeks for a distant IT department (sometimes so distant they are on a different continent) to make changes (which they will charge internally for, meaning small changes are unprofitable).

The most successful search campaigns are built on a solid foundation - a website that is flexible, with landing page testing capabilities, full tracking and analytics, good usability, is SEO friendly, and can be changed quickly.

And if you need a website like that, I know just who you should contact... :-)

IAB: UK Online Ad Spend up 38% to £2.8 billion in 2007

09/04/2008 - posted under Statistics and surveys
by Duncan Parry

UK digital advertising continues to surge ahead, now accounting for 16% of UK media spend overall.

The full report is here, some highlights:

- Online advertising grew from being the smallest market sector in 2003 to the third largest in 2007;

- In the UK advertising sector, online was the biggest driver of growth - accelerating nine times faster than the entire advertising sector;

- Total display advertising spend saw a 31% year-on-year increase; banners, skyscrapers and embedded rich media including video grew by 45% to £592 million;

- Long tail monetisation continues to be driven by sales houses and networks -  accounting for 40% of display advertising in 2007;

- PPC is not slowing. In 2007 search grew by 39%, in line with overall growth, to £1.6 billion (£1.2 billion in 2006), while its market share remained the same at 57.6% (57.8% in 2006).

Cheap laptops, catch-up TV services like iPlayer and social media websites are cited as key drivers of growth.

Fourth Annual SEMPO Survey

04/12/2007 - posted under Statistics and surveys
by Duncan Parry

SEMPO's fourth annual study on the search engine marketing industry opens today.

The survey takes approx. 15 min's to complete via this link.

UK Industry Survey

04/12/2007 - posted under Statistics and surveys
by Duncan Parry

Want the chance to win a 5 star weekend for 2 in Paris, Barcelona or Prague?

Just take this survey about the UK digital industry, apparently approved by the IAB.

 

EIAA Research Shows Internet Rivalling TV Consumption

03/12/2007 - posted under Statistics and surveys
by Duncan Parry

New research shows that 16-24 year olds in Europe access the internet more frequently than they watch TV.

There's a lot to take in from the EIAA's pan-European Mediascope Europe 2007 report, so here's one table that catches the eye:

Top 10 most popular online activities across Europe 

  • Search - 87% (note search is bigger than email, not second)
  • Email - 81%
  • Communicating via social networking sites - 42%
  • Instant messaging - 37%
  • Music downloads - 31%
  • Listening to radio - 31%
  • Watching TV, film or video clips - 30%
  • Rating and reviews - 27%
  • Sharing thoughts on forums - 26%
  • Downloading a film, TV or video clip - 20%

The sites states the research is based on 7,000 interviews across the continent - which actually doesn't seem that many; it also states "The study involved 7,008 random telephone interviews with over 1,000 respondents in the UK, Germany, France, Spain, Italy and the Nordics respectively and 500 respondents in Belgium and the Netherlands respectively. Interviews were conducted throughout September 2007."

US online sales up 21 per cent on last year - Comscore.

28/11/2007 - posted under Statistics and surveys
by Duncan Parry

According to ComScore US consumers spent $733 million online on Monday in the US - a 21 percent gain from the same day a year ago. This is signficant because the first Monday after Thanksgiving kicks off the online holiday shopping season.

Read more here.

Broadband Usage in the UK

26/11/2007 - posted under Statistics and surveys
by Duncan Parry

88% of UK home connections are broadband (Office of National Statistics).

Source: VNU
 
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